Are the activities physically demanding?
Well if you got as far as reading this chapter, you are not the type of person that spend the holyday drinking white wine on a hammock and not move until cocktail hour! Some stretch of cycling or Body Rafting can be physically demanding and during the trekking we will encounter some steep hill, but nothing to worry about you are not joining an iron man contest. To make sure about the difficulty level ofyour choosen activity check the box"Usefull Informations"
I have special dietary requirements will they be catered for?
We will try our very best to accommodate all dietary requirements and most of the time we guarantee. We will let you know if there are places on your itinerary where your needs cannot be accommodated. Please let us know at the time of booking of any food requirements or allergies and we will pass the information onto your leader.
Are the activities family orientated?
Some of our activities are accessible to kids as young as eight years but make sure about the minimum age required to join an activity looking at the box "Useful Informations"
Where do i find all i need to know about an activity?
It is enough to look at the three boxes present in any page of any activity "What Includes" "What to bring" "Useful Informations"
Who are the tour leader?
Ivano or Vera will be your leader, two joyful persons who find great pride in showing the island to whoever is curious about it. Ceck out "about us" at the bottom of the home page under the voice about us
Will I be covered by a sport insurance during the activities?
Can I make any changes to the itinerary of my group trip, either before or during the trip?
Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travelers. However, if you and a group of friends, colleagues or even your school would like your own personally designed itinerary, get in contact with us, we can tailor an itinerary just for you.
How many people will be on my trip?
In Italy, we say that the good wine comes in small tanks, which is why we keep our group sizes down. This means we are small enough to remain flexible as we thread our way through small communities. On most of our trips, you will be part of an intimate group of 4-16 people, though our group sizes are on average eight people. On the vehicle that goes up to the summit of mountain Etna, we will be up to 22.
Which language our leader will use?
English is the main language used throughout the tours, but Ivano and Vera speak Spanish, Italian and French.
Is the pick up included in the price of the activity?
Yes it is, the price at the top of the activity page include the pick up and much more,always take a look at the box "What's Include"